All CSCO transcripts

CISCO SYSTEMS, INC. (CSCO) Q3 2026 Earnings Call Transcript

51 segments

Prepared remarks

OperatorOperator

Welcome to Cisco's Third Quarter and Fiscal Year 2026 Financial Results Conference Call. At the request of Cisco, today's conference is being recorded. If you have any objections, you may disconnect. Now I would like to introduce Sami Badri, Head of Investor Relations. Sir, you may begin.

Sami BadriHead of Investor Relations

Good afternoon, everyone. This is Sami Badri, Cisco's Head of Investor Relations, and I'm joined by Chuck Robbins, our Chair and CEO; and Mark Patterson, our CFO. Cisco's earnings press release and supplemental information, including GAAP to non-GAAP reconciliations, are available on our Investor Relations website. Today's call is also being live streamed on YouTube and LinkedIn. Following this call, we will also make the recorded webcast and slides available on our website. Throughout today's call, we'll be referencing both GAAP and non-GAAP financial results. We will discuss product results in terms of revenue and geographic and customer results in terms of product orders unless stated otherwise. All comparisons will be made on a year-over-year basis. Please note that our discussion today will include forward-looking statements, including our guidance for the fourth quarter and fiscal year 2026. These statements are subject to risks and uncertainties detailed in our SEC filings, particularly our most recent 10-K and 10-Q reports, which identify important risk factors that could cause actual results to differ materially from those contained in our forward-looking statements. With respect to guidance, please also see the slides and press release that accompany this call for further details. Cisco will not comment on its financial guidance during the quarter unless it is done through an explicit public disclosure. Now I'll turn it over to Chuck.

Chuck RobbinsChair and CEO

Thanks, Sami, and thank you all for joining us today. Q3 was a great quarter for Cisco with our momentum accelerating and revenue and earnings per share both growing double digits and coming in above the high end of our guidance ranges. We delivered record revenue of $15.8 billion in Q3, up 12% year-over-year. Product revenue was up 17%, once again driven by robust demand for our AI infrastructure and campus networking solutions. Our record top line performance, combined with operating efficiencies and outstanding execution by our teams allowed us to deliver non-GAAP EPS growth of 10%, demonstrating the effectiveness of the initiatives we outlined last quarter to mitigate memory price increases across the market. We believe the trust our customers and partners place in us has never mattered more, and our technology is more relevant than ever in the AI era. As a result, we saw record high demand in Q3. Overall, total product orders grew 35% year-over-year. Excluding hyperscaler orders, which grew triple digits, product orders were up 19% year-over-year, demonstrating the continued broad-based demand we see for our technology globally. Enterprise product orders were up 18% year-over-year in Q3 with strength across our entire networking portfolio. Public sector orders were up 27% year-over-year with double-digit growth across all geographies. Product orders from service provider and cloud customers accelerated in Q3, growing 105% year-over-year with 5 of the top hyperscalers each growing in triple digits. We also saw solid growth from telco customers in Q3 with orders up 9%. Telcos are investing in Cisco technology as they prepare their networks to handle the scale, speed and complexity of AI. Now some color on demand from a product perspective. Networking product orders continue to accelerate, growing more than 50% in Q3, driven by triple-digit growth in service provider routing and compute and double-digit growth in data center switching, campus switching, wireless, enterprise routing and industrial IoT products. This marks the seventh consecutive quarter of double-digit growth for our networking portfolio overall. AI infrastructure orders taken from hyperscalers totaled $1.9 billion in Q3 compared to $600 million in the year prior, with strong growth across our Silicon One systems and market-leading Acacia Optics. The year-to-date total of $5.3 billion in orders taken from hyperscalers already exceeds our prior expectations of $5 billion for FY '26 with a full quarter remaining. Given the strong demand, we now expect to take AI infrastructure orders of approximately $9 billion from hyperscalers in FY '26. 4.5x our FY '25 total. We expect to recognize approximately $4 billion in AI infrastructure revenue from hyperscalers in fiscal year '26. Our Acacia business had its strongest quarter to date with more than $1 billion in orders in Q3 and is on track to grow over 200% year-over-year in fiscal year '26. Acacia is leading the coherent pluggable optics market, and we saw strong momentum across this business. To date, we have shipped over 750,000 400-gig and over 40,000 800-gig coherent pluggable optics, which we believe far exceeds the next largest supplier shipments for both speeds. We had 5 new design wins with hyperscalers in Q3, 2 for optics, each with different hyperscalers and 3 for systems, including the first 2 wins for our Silicon One P200-powered system for major scale across use cases and a Silicon One G200 powered system for a scale-out use case. Separately, we took approximately $300 million in AI infrastructure orders from Neocloud, Sovereign and Enterprise customers in Q3. We have seen triple-digit year-over-year order growth in each quarter of fiscal year '26 with approximately $900 million in orders taken year-to-date, and we have a growing pipeline of approximately $3 billion for our high-performance AI infrastructure portfolio across these customers. Enterprise data center switching orders grew more than 40% year-over-year and have now grown double digits 7 of the past 9 quarters. We believe the AI infrastructure opportunity in enterprise is continuing to ramp as Nexus switch orders tagged for AI deployments were up almost 50% sequentially in Q3. Within campus networking, we had record orders in Q3, growing more than 25% year-over-year. We are seeing exceptionally strong demand for our next-generation switching, routing and wireless portfolio, which continues to ramp faster than prior product launches. We reported our highest ever wireless orders this quarter, growing more than 40% year-over-year. Customers are upgrading to modern WiFi, evidenced by strong double-digit sequential growth in orders for WiFi 7, making up half of the wireless mix in Q3. Research conducted recently with around 3,500 technology leaders across global enterprises confirms increased urgency to modernize campus and branch networks. With traffic across these networks expected to increase 3x over the next 3 years because of AI, 93% of respondents are accelerating their network modernization plans. These findings support our belief that we are still at the start of a multiyear, multibillion-dollar campus refresh opportunity. The strong demand we see for our technology is driven by our ability to deliver AI native capabilities across our products, including weaving security into the fabric of the network and modernizing the operational stack of campus networks. Many of the world's leading companies are investing in Cisco's secure networking solutions for the high-performance connectivity, automated management and robust security they need to scale their AI initiatives. Our Cisco Unified Edge solution is also gaining traction, and we've already booked a single enterprise deal for over 1,200 units. Unified Edge brings together compute, networking, security, storage and software to run AI applications at the edge where data is generated and decisions are made. Our industrial IoT portfolio also reported its strongest quarter ever in Q3 and has now grown in double digits for 8 consecutive quarters. We expect this demand to continue with the onshoring of manufacturing to the United States and as agentic and physical AI are expected to drive massive increases in network traffic. Now shifting to security. In Q3, our core security portfolio, excluding Splunk, saw double-digit order growth across new and refreshed products with strong double-digit order growth year-over-year in firewalls. Additionally, over 1,000 new customers purchased our new products, including Secure Access, XDR, Hypershield and AI Defense in Q3, bringing the total of net new customers to approximately 5,000 since launch. The decline in our prior generation portfolio continues to offset the growth in our new and refreshed portfolio, but to a lesser extent than in the first half of the year. Turning to Splunk. As expected, we continue to see an acceleration in the shift to cloud subscriptions and away from on-premise deals, creating a near-term drag on revenue growth as we previously outlined. We expect the mix of cloud business to continue to grow in Q4, while we are on track to exceed our target of 1,000 new customer logos for Splunk in fiscal year '26. AI is accelerating the pace of innovation for security defenders and adversaries, and we are innovating with speed and scale to help create an asymmetrical advantage for defenders. In March, we announced a major expansion of our Secure AI factory with NVIDIA, giving customers a framework for deploying AI across their entire infrastructure from data centers to local sites, eliminating the need to stitch together disconnected systems and embedding security from the start. We have also introduced several new security innovations designed to protect the entire AI life cycle. DefenseClaw is an open source solution that helps customers safely deploy agents using common frameworks such as OpenClaw by enforcing guardrails and protecting against malicious behavior and attacks. To deliver an integrated Zero Trust solution for the agentic workforce, we introduced Zero Trust Access for AI agents and recently announced our intent to acquire Galileo and Astrix to expand our security and observability platform to include agentic identity, access management and behavior monitoring. We also announced new capabilities for the agentic SOC and observability for AI to help detect and respond to new emerging threats at machine speed and scale. We are working collaboratively across the industry to help defend against AI-enabled threats and shape next-generation security capabilities. Cisco is a founding member of Project Glasswing and is participating in private testing of Anthropic's Claude Mythos preview model, specifically designed for proactive cybersecurity defense testing. We are also part of OpenAI's Trusted Access for Cyber program. Building on these initiatives, we announced earlier this week that Cisco is open sourcing the Foundry Security Spec, a production-grade blueprint for building scalable agentic security evaluation systems using both available and new AI models. We are providing this blueprint to customers to accelerate their ability to take advantage of agentic AI and stay ahead of adversaries. Turning to our innovation and other areas. Cisco IQ, our unified AI-powered delivery engine for Cisco services, is now generally available with more than 250 customers already onboarded. Cisco IQ provides customers with a real-time benchmark view of Cisco assets and configurations in their environment, helping to future-proof it against emerging architectural threats. We also continue to accelerate AI advancements internally for our teams. Circuit, our proprietary AI assistant, is now fully embedded in how Cisco operates with near universal adoption across our employee base and over 8 million total quarterly interactions. Circuit leverages a network of advanced third-party AI models, automatically choosing the best engine for every task or letting users make that choice. As a founding design partner with OpenAI on Codex, our engineers have been using it from the beginning. And as of this week, we have made Codex available to our entire product organization to enable them to build tools and reimagine new products at unprecedented speed. Finally, we are also proud of our incredible progress in quantum networking. We recently introduced a working research prototype of the Cisco Universal Quantum Switch designed to route and preserve quantum information between systems at room temperature and over standard telecom fiber. By building this infrastructure now, we are helping to accelerate the entire quantum ecosystem that will power the data centers of the future. To ensure we are capturing the significant opportunities in silicon, optics, security and AI, we announced a restructuring plan today to reallocate resources and allow us to invest in these key growth areas. These actions are building from a position of strength and focusing on the technologies that will accelerate our growth, deliver unmatched innovation to customers and partners and define our future. To summarize, our innovation pipeline is accelerating and our latest offerings across the portfolio are seeing some of the fastest adoption in our history. This is translating to broad-based record high demand for our technology, which has never been more relevant to customers than it is in the AI era. This combination as well as the outstanding execution by our teams is driving record results and delivering value to our shareholders. Now I'll turn it over to Mark for more detail on the quarter and our outlook.

Mark PattersonCFO

Thanks, Chuck. I'm pleased to report we delivered another strong quarter in Q3, with both revenue and earnings per share coming in above the high end of our guidance. Total revenue for the quarter was a record at $15.8 billion, up 12% year-over-year. Non-GAAP net income was $4.2 billion and non-GAAP earnings per share was $1.06, both up 10%. Looking at our Q3 revenue in more detail. Total product revenue was $12.1 billion, up 17% and services revenue was $3.7 billion, down 1% year-over-year, mainly driven by the timing of service contract start dates. Product revenue growth was led by networking with growth accelerating to 25% year-over-year, driven by AI infrastructure and campus refresh. We saw growth across the portfolio, led by double-digit growth in campus switching, data center switching, wireless and service provider routing. Security was flat, reflecting similar dynamics discussed in the last few quarters with growth in new and refreshed products continuing to be offset by declines in prior generation products and the transition in our Splunk business from on-premise deals to cloud subscriptions. Collaboration was down 1% with declines in Webex, partially offset by growth in devices. Looking at our recurring metrics. Total RPO was $43.5 billion, up 4%. Product RPO grew 6%. Total ARR ended the quarter at $31.2 billion, an increase of 2%, with product ARR growth of 4%. Total subscription revenue was $7.8 billion and represented 49% of Cisco's total revenue. Total software revenue was $5.7 billion, up 1%. Q3 product orders were up 35% year-over-year, and the strength was broad-based. All geographic segments saw double-digit and accelerating product order growth, with Americas up 35%, EMEA up 39% and APJC up 25%. In terms of customer markets, the growth was led by triple-digit growth in Service Provider and Cloud. We also saw strength in public sector and enterprise, which were up 27% and 18%, respectively. Total non-GAAP gross margin came in at 66%, down 260 basis points year-over-year. Non-GAAP product gross margin was 64.3%, down 330 basis points, primarily driven by negative impacts from mix and higher memory costs, partially offset by productivity improvements. Non-GAAP services gross margin was 71.6%, up 30 basis points. We continue our focus on enhancing profitability and driving financial discipline with non-GAAP operating margin at 34.2%, reflecting strong execution and operational efficiency. Our non-GAAP tax rate was 19% for the quarter. Shifting to the balance sheet. We ended Q3 with total cash, cash equivalents and investments of $16.6 billion. Operating cash flow was $3.8 billion, down 7% due to continued investments to meet growing demand, especially from AI infrastructure. From a capital allocation perspective, we returned $2.9 billion to our shareholders during the quarter, comprised of $1.7 billion for our quarterly cash dividend and $1.3 billion of share repurchases bringing the year-to-date total to over $9 billion. There is $9.6 billion remaining under our share repurchase program. To summarize, we had another quarter of strong top and bottom line growth exceeding our expectations, driven by strong order growth and robust operating margin and demonstrating the power of our innovation engine. We remain focused on making strategic investments in innovation to capitalize on the significant growth opportunities that we see ahead. These investments will continue to be underpinned by our commitment to disciplined spend management. It is this powerful combination that continues to fuel strong cash flow and our ability to return significant value to our shareholders. Further, as Chuck mentioned, we are realigning our resources to better capture the opportunities around silicon, optics, security and AI. As part of our announced restructuring plan, we expect to recognize up to $1 billion of pretax charges with $450 million to be recognized in the Q4 FY '26 and the remainder during FY '27. Turning to guidance. Please note, our Q4 and fiscal year FY '26 guide assumes current tariffs and exemptions remain in place through the end of our fiscal 2026. Looking ahead, you can expect us to continue our focus on durable growth with financial discipline driving operating leverage and continued capital returns. For fiscal Q4, our guidance is as follows: we expect revenue to be in the range of $16.7 billion to $16.9 billion. We anticipate non-GAAP gross margin to be in the range of 65.5% to 66.5%. Non-GAAP operating margin is expected to be in the range of 34% to 35%. Non-GAAP earnings per share is expected to be in the range from $1.16 to $1.18. We are assuming a non-GAAP effective tax rate of approximately 19%. Cisco is positioned for its strongest year ever as indicated in our guidance for fiscal year '26, which is as follows: we expect revenue to be in the range of $62.8 billion to $63 billion. Non-GAAP earnings per share is expected to range from $4.27 to $4.29. Sami, let's now move into the Q&A.

Sami BadriHead of Investor Relations

Thank you, Mark. Before we start the Q&A portion of the call, I'd like to remind analysts to ask one question and a single follow-up question at the time. Operator, can we move to the first analyst in the queue?

Questions and answers

OperatorOperator

Amit Daryanani with Evercore ISI.

Amit DaryananiAnalyst (Evercore ISI)

Congrats on a nice set of numbers. Chuck, to start, my first question is: looking at the back-half guide, specifically the July quarter, it implies revenue growth accelerating into the low teens, which is a nice bump from your historical long-term framework. Can you talk about the durability of this double-digit growth? Are enterprises beginning to upgrade their networking architecture and is that what's driving it, or is this just a pull-forward? I'd like to understand how durable you see the back half. My follow-up is on Silicon One. I think you mentioned a P200 design win to scale across, the first one you've discussed. When do customers choose Silicon One versus other or merchant offerings, what is the value proposition Cisco provides that is so attractive, and how big and how far can this market scale for you?

Chuck RobbinsChair and CEO

Thank you, Amit. I'm going to let Mark start on the durability of the growth question, and I'll comment and then I'll take the Silicon One P200 question.

Mark PattersonCFO

Yes, sure. Thanks, Amit. We are seeing many tailwinds and are very pleased with the growth. As you mentioned, Q4 delivered 14.5% top-line growth and even stronger results on the bottom line, which are very encouraging. Looking toward next year, we'll provide more details and a firmer guide as we close out FY '26. Regarding durability, a couple of points may help as you think about FY '27. First, separate the AI hyperscale business from the rest of the portfolio. For AI hyperscale, it's reasonable to expect we will recognize at least $6 billion of revenue in FY '27; we'll provide a formal guide in 90 days. For the rest of the portfolio, it's reasonable to assume it will grow in line with our long-term model. Remember, the long-term model we initially presented already included the AI hyperscale opportunity. Therefore, the balance of the portfolio could grow in line with that guidance.

Chuck RobbinsChair and CEO

Thanks, Mark. Hang on, I need to answer the second question. On Silicon One, the P200 wins in particular, let me clarify a little about this. During Q3, we were awarded P200 design wins by two different hyperscalers. P200 is our silicon that goes into our product used for scale across applications. These were our first scale-across wins. In addition, in the first week or two of this quarter, we won a third hyperscaler's P200 design win for scale across as well. We're really excited about the uptake there and pleased with the teams' work on the silicon front. If you look at Silicon One, the reason we're winning is because of Silicon One. I've said repeatedly on these calls over the last couple of years that as we move to the future, if you don't have silicon, you're going to struggle to be relevant to the hyperscalers, and I think that's what we're seeing. When you look at the number we put up and the percentage of that, roughly half is systems, which is Silicon One. It's a massive differentiator for us. It also gives us a lot more control over the supply chain and allows us to be more confident in our ability to deliver to our customers. So we're really pleased with where we are.

OperatorOperator

Tal Liani with Bank of America.

Tal LianiAnalyst (Bank of America)

Welcome back to 1999. It's great to see the stock going up and orders are up 35%. That's great. But I do have a question about orders, and I'm looking at it the other way. Non-AI orders grew 19%, excluding hyperscalers. Now, the non-AI environment is not much better this quarter versus last quarter, and I'm wondering what drives it. Are you concerned that enterprises' non-AI customers are buying ahead of time because of supply constraints or difficulties getting products on time? Just a question about the sustainability of this kind of growth.

Chuck RobbinsChair and CEO

Thanks, Tal. So what do we see happening right now that we think is contributing to the acceleration? So first and foremost, we see continued expansion of a focus on AI in the enterprise. We see customers now preparing for inferencing and agentic applications. And in those cases, the network is incredibly important and moving the bits around with low latency is super important and customers are realizing that they have to modernize. That's why we saw our enterprise data center switching business up over 40% in orders for the quarter. And that's just pure enterprise build-out. So we see that accelerating. Second is leading through this is the modernization, but also we believe customers are preparing for increased levels of cybersecurity threats. We'll talk a little bit about Mythos in a bit. But I think there are some customers that are starting to think through the implications and what it is they need to do to be prepared for that. And obviously, we continue to see the design wins in the hyperscale space and continued adoption of our both silicon-based products as well as our optics. So that's sort of how we see things happening. And Mark is going to talk a little bit about some of the numbers. I also don't think you'll see that our lead times on the traditional networking side, Mark, keep me honest, but they're not extreme right now. So do you want to talk a little bit about the numbers, Mark?

Mark PattersonCFO

Yes. Thanks, Tal. I think we've gotten a lot of questions, and the write-ups leading into earnings focused on pull-ahead or pull-forwards. First, it's reasonable to assume there was some pull-ahead into Q3. It's hard to say exactly how much, but we believe it was a very modest amount. I'll give three data points. First, on underlying ex-webscale growth, our Q2 order growth rate was 10% and our Q3 ex-webscale order growth rate was 19%, about a nine-point acceleration. If you do the math, the price increases we put in place account for roughly half of that acceleration, about four to five points of additional growth from the same units at higher prices. Second, we always look at pipeline pull-forwards from future quarters. We did not see any meaningful difference or incremental pipeline pulled from Q4 into Q3 compared with the same period a year ago. Third, the Q4 pipeline itself is very healthy with strong year-over-year growth. Looking at weeks 1 through 13 of Q3, which reflect the Q4 pipeline, we saw no degradation from the beginning to the end of the quarter; in fact, it grew over the quarter. So overall, it's reasonable to assume some pull-ahead, but we believe it was modest.

OperatorOperator

Ben Reitzes with Melius Research.

Benjamin ReitzesAnalyst (Melius Research)

I generally only congratulate management teams when they're making investors money, and you deserve congratulations here. Thanks for the question. I want to follow up on Mark's comment that the non-AI segment will grow in line with the model next year, about 2% to 5% as you said at Analyst Day. Maybe I misremember the number or I'm too low. But I would think that for the non-AI segment, the price increases, even with a tough comp in the third quarter, would likely push you above that. Could you unpack that a bit more? If the long-term model for non-AI is indeed 2% to 5%, don't the price increases, given the strong trends we're seeing, get you above that?

Mark PattersonCFO

Ben, it's Mark. So I think that in terms of the long-term model, it was actually 4% to 6% in totality. So the 2% to 5%, I think, was on the networking side alone. We had a much higher growth rate actually on security and observability, for instance. And so what we're really just saying is, first off, we'll give you a much more detailed and specific guide as we get through FY '26. So in 90 days, we'll really talk more specifically about it. But I was just saying that, that 4% to 6%, that absent AI hyperscale opportunity that you could expect for us to grow in line with that. And again, as you mentioned, we will have some tougher comps as we go into next year. The price increases should help us as well, and we'll talk more in a quarter from now.

OperatorOperator

Aaron Rakers with Wells Fargo.

Aaron RakersAnalyst (Wells Fargo)

I'll ask them both at the same time. I guess the first question is going back on the supply chain. One of your competitors recently alluded to just things getting even tighter and even threw out the comment of possible decommits. So I'm curious if you could give an overview of like your assessment of what's going on in the overall supply chain, maybe beyond just memory as far as what you're doing to get allocation of wafers for Silicon One or anything that you can share on that front? And then I guess my quick follow-up is that you've got a very significant increase implied in your AI order intake into fiscal 4Q, up from $1.9 billion. I guess if my math is right, close to $3.7 billion. Just curious, what's driving that? Is that the scale across wins? Are you starting to maybe see scale up build in your pipeline? I'm just curious if you can unpack that pretty notable jump into this next quarter.

Chuck RobbinsChair and CEO

Yes, I'll make a quick comment, and then Mark, you can talk about supply chain stuff that we've done. So I just want to remind you, this is one of the big advantages of Silicon One. It's one of the big advantages. We control so much more of our supply chain, and we don't have the number of dependencies that others may have. But Mark, do you want to go through some of the actions we've taken too and then how we're feeling and the fact that we haven't really seen any decommits at all? Do you want to go through that?

Mark PattersonCFO

That's right. Happy to, Chuck. So yes, I think that, as Chuck was saying, the fact that we design our own silicon really gives us greater control end to end. The fact that we're directly managing wafers, substrates, assembly and test really gives us much more control over the supply chain, if you will. In terms of silicon, we've secured our supply through the calendar year '26 for the next eight months anyway. And then normal negotiations are active and underway on calendar '27. If you look at memory, there's been a number of initiatives. There are 20-plus programs that we put into place that are active to reduce the memory utilization across the portfolio, an example of which is in the wireless space, where you'll see products that will become orderable in Q4 that will actually require 50% less memory. That's a big positive. We're also investing in new capacity. You've probably seen the announcement that we made on our strategic investment in a 3-year supply agreement with them as well. That's going to really help us. The fact that we are also moving in a number of different places from DDR4 to DDR5 and those conversion projects that are underway is also a really good thing. Overall, with inventory and advanced purchase commitments, we're really able to lean in there given our financial strength. Those actions in totality represent a $6.7 billion increase just in the last 90 days, up 48%. Year-over-year, inventory and advanced purchase commitments are up $11.6 billion. So overall, whether it's across silicon, substrates, memory, photonics, PCBs or power, we're securing long-term agreements where possible. We're working with our sub-tier suppliers, and we're building strategic inventory. That's a big differentiator. And I just want to reiterate what Chuck said: we did not see any decommits in the quarter.

Chuck RobbinsChair and CEO

Yes. And then on your second question about what's driving the AI orders, the significant AI orders, most of that will show up in Q4. First of all, I want to remind you we've said this business is nonlinear. If you look at the chart in the prepared remarks, it indicates Q3 was 1.9, a little lower than Q2, but then Q4 accelerates. There are a lot of timing dependencies that reinforce that this is nonlinear as we move forward. These are Silicon One wins. Half of the wins were in optics. Our optics business really accelerated. The Acacia business is on fire. It's largely scale-out; we just got the word on scale across, but there's actually no scale across in the numbers yet. We would expect that of those five design wins we talked about, we'll begin to see some early orders in Q4, but not at scale until fiscal year '27. I think it's a byproduct of a lot of great relationship work the teams have done over the years. Customers love our silicon, they love the supply, and they love our optics. We intend to continue to work hard and deliver what they need.

OperatorOperator

Meta Marshall with Morgan Stanley.

Meta MarshallAnalyst (Morgan Stanley)

Maybe building on that last question. Just between what you're laying out for fiscal '26 and fiscal '27 AI revenue, the AI orders certainly don't have the longest duration, but just wanted to get a sense of what kind of duration increase you're seeing in those orders, just given concerns around supply chain that may not be as applicable to you, but kind of definitely apply along the chain. And then just on a second question, just any way to kind of split the gross margin headwind on product just between memory and product mix?

Chuck RobbinsChair and CEO

Do you want to take those, Mark?

Mark PattersonCFO

Thanks, Meta. So I think just first, just to hit it right up front. I think in terms of duration, we're not really seeing anything. We've always said these orders are nonlinear and they plan well in advance and really nothing new there. On the gross margin side, I think the teams have done a fantastic job there. We saw gross margins in Q3 at 66%, which is right where we expected, right where we planned for and right at the midpoint of our guide. And we do believe that gross margins have stabilized. So if you look at that, it's reflected in our Q4 guide as well with the midpoint, again, right at 66%. As I mentioned, a few things in terms of the 20-plus programs that we have going on around memory utilization. The teams are doing a great job there. The DDR4 to DDR5 conversion. Also, there's a number of things that we talked about last quarter that we've also put into place, raising prices, obviously, that you mentioned, but also the adjusting terms and conditions and then really leaning in and leveraging our financial strength on the advanced purchase commitments. And you saw those go up about $6 billion in just the last 90 days. I might just also just mention that beyond gross margin, we're focused on driving operating leverage. And we're growing bottom line faster than the top line. You see that in the Q4 guide. You also see it in the full year for FY '26 and what we guided as well. And a key path for operating leverage is a keen focus on the operating margins themselves. We saw record operating margin dollars in Q3. We're focused on delivering 34% operating income as a percentage of revenue. And again, you've seen that every quarter in FY '26. You see it for the full year as well. And we're able to make some trade-offs. So longer term, if we do see some pressure on gross margin, I think that there's a number of things that we can do. I'll just give you an example that we saw in Q3, while we had gross margins declining 2.6%, if you look at OpEx actually, it also declined more than 2% as a percentage of revenue. A year ago, it was 34.1%, and it was 31.9% this quarter. So I think there's going to be businesses we get into that have different scale. And so there's a lot we can do to protect that 34% operating income.

OperatorOperator

David Vogt with UBS.

David VogtAnalyst (UBS)

I'll ask my two questions at the same time. Chuck, you talked briefly about the security and software portfolio. I know it's been something of a thorn in the side of the company. Can you speak to how you're thinking about that business as it improves going forward, relative to the old portfolio versus the new? And how should we think about the impact of the Splunk model transition as we go into fiscal 2027, as customers continuously move from license to subscription? I know you've given a range for where you think that portfolio could end up from an ARR growth rate perspective next year, but I'd appreciate an update on that. My second question is on margins. I think I heard you say margins are kind of stable, which makes sense. How much of that margin dynamic is driven by the mix toward hardware? I know you didn't give specifics, but if we expect $6 billion of AI revenue next year, up from $4 billion, what offsets are you thinking about to help mitigate that product mix versus the software security mix, if that security mix is going to grow 50% next year from a baseline of $4 billion this year?

Chuck RobbinsChair and CEO

Thanks, David. So on the security front, we actually saw some pretty good improvement during the quarter. The new and refreshed stuff continued to grow in double digits. We saw, obviously, the legacy stuff is still a drag, but it wasn't nearly the drag it was in the first half of the year. But what we really have seen in the last few quarters, in particular, is strength in our firewall business. Last quarter we saw very strong double-digit order growth in firewalls. I think last call I said we would exit this fiscal year approaching double-digit revenue growth on the organic Cisco security portfolio. I think we're heading in that direction, and I feel good about us actually making that happen. I think quarter after quarter we're going to see slow, steady improvement there. The firewall results are really giving me a lot of optimism right now. We got a several-quarter run of big win rates, and we're feeling good about that. Then on Splunk FY '27, I think it's going to be highly contingent upon what happens with this cloud versus on-prem mix. Does it continue to shift? I think we saw another two or three points during the quarter, in Q3, from where it was in Q2. If it stabilizes, then we'll lap the compares, obviously. Then next year it shouldn't be quite the drag. But we'll just have to see how that mix evolves. Mark, any comments on that? And if not, you can take the margin question.

Mark PattersonCFO

Yes. I think you hit it on the Splunk transition. In terms of gross margins, the 2 biggest factors there, David, are certainly mix and memory. The bigger factor actually is mix, certainly. As you look at the growth of the business, you've got hardware really accelerating, which we're very pleased with, approximately 30% growth where you've got software at 1%. So it tells you that our hardware margins are actually really good. And it also tells you that the supply chain team that we have is world-class. I think that the productivity improvements that they continue to show are substantial. I've gone through a few of those already on this call. But also as you get more scale and revenue continues to grow at a sizable pace, there's some benefit that goes to the gross margin line as well. And that's been a key factor in us being able to really stabilize gross margins.

OperatorOperator

Samik Chatterjee with JPMorgan.

Samik ChatterjeeAnalyst (JPMorgan)

Congrats on the results. Chuck, maybe to start off, earlier in the call, you did mention sort of being part of Project Glasswing and sort of wanted to get your thoughts around what you're seeing in terms of implications on your business from Mythos? And how do we think about sort of implications to your security business overall in the long run? When do we start to see maybe certain sort of drivers to your security business from that front? And then, Mark, for you, with the restructuring that you're announcing today, should we think about the operating leverage in the business to be marginally better next year compared to what we saw this year? How should we think about sort of how much of those savings get reinvested in the business and how to think about operating leverage next year?

Chuck RobbinsChair and CEO

Thanks, Samik, and I appreciate the kind words. On Glasswing, yes, I think the implications are clear. First and foremost, we're using it meaningfully to test our own code, and you'll see us accelerate patches and similar updates out to our customers. That's all positive. From a business perspective, which I think is the crux of your question, there will clearly be security implications for us, and I think there could be opportunities as well. As we talk to customers today, and I've spoken with many of them over the last few weeks since this became public, there's a lot of concern about unpatched technology in their infrastructure, not just ours. There's a particular focus on end-of-support or out-of-support equipment and other technology that can't be patched. So while there will be a security opportunity, I expect customers will most likely focus on modernizing their infrastructure so they don't face the risk of unpatchable, unsupported technology. That's how I think about it. And I would tell you that in Q3, there were essentially no Mythos-driven orders. There may have been one or two from customers who were already planning purchases and Mythos pushed them over the edge, but I don't think we had any meaningful orders in Q3 as a result of Mythos. That could change in the future as we continue to work with customers.

Mark PattersonCFO

Yes. Thanks, Samik. Regarding the restructuring, this was not driven by cost savings. Things are moving incredibly fast right now, and this is more about realigning from an already strong base, as you can see in our financials, by shifting resources toward silicon, optics, security and AI. To move quickly, we don't always have the exact resources we need in the right places going forward, and that's what this is about rather than savings.

OperatorOperator

Karl Ackerman with BNP Paribas.

Sam FeldmanAnalyst (BNP Paribas, on behalf of Karl Ackerman)

This is Sam Feldman on for Karl Ackerman. First question, can you comment on why the fiscal '26 AI orders were so conservative? I know you mentioned nonlinearity in customer orders, but is there also a function of market being larger than you anticipated? Any color would be greatly appreciated.

Chuck RobbinsChair and CEO

Yes. Thanks, Sam. I would say that we've had more design wins and more success than we expected at the beginning of the year. The other thing is that sometimes customers make decisions, and when they decide to go, you don't always know about it three months ahead. You find out and they're like, we're ready to move. The more they use our products, the more comfortable they become with them and with our roadmap, which leads them to have more confidence in continuing to invest with us. I don't think it's anything more than that. In some cases, these massive opportunities will arise and you won't know about them and then all of a sudden you have a big number in the pipeline 30 days later. Hopefully it continues, but that's what I would attribute it to.

OperatorOperator

Ben Bollin with Cleveland Research.

Benjamin BollinAnalyst (Cleveland Research)

Chuck, I was hoping you could elaborate a little bit about this internal inference effort you guys have with Circuit. Could you talk a little bit about what that's solving for top line, OpEx efficiency? Just what you're seeing from that? And then also, I'm curious where you think big enterprises with their own efforts around other activities in the category.

Chuck RobbinsChair and CEO

Yes. A lot of companies have done exactly what we're doing by creating Circuit as a front end to these models. It allows us to put Cisco-based guardrails in place for how we want these models to be used, in addition to the guardrails that they provide. It also allows us to combine public model information with proprietary Cisco information and give our teams the ability to leverage AI on both public Internet data as well as our own proprietary data. For example, a sales rep can use it and have Circuit actually build a sales presentation on our products based on internal product information. That's a simple example of how it could work, in addition to having APIs out to the different models. Individuals can choose the model they want to use, or we will default to what we believe to be the best model. We're also working on delivering independent agents for every employee so they can have agents working on their behalf. There's a lot of work our teams are doing, and I'm really pleased with where we are. Was there a second question?

Mark PattersonCFO

Just how other companies...

OperatorOperator

Michael Ng with Goldman Sachs.

Michael NgAnalyst (Goldman Sachs)

Mine, just on pricing. In response to an earlier question, I think you said there was 4 to 5 percentage points of benefit on ex web scale order acceleration from pricing. I was just wondering if you could talk a little bit about the pricing strategy this year across what products that you guys implemented? And anything that you guys are doing around changing your approach to leaving offers open? Like are you repricing POs? Just anything that you're seeing around price elasticity as well, that would be helpful.

Mark PattersonCFO

Yes, sure. Michael, a couple of things. I think in terms of the last piece, I'll just hit that first. Regarding the terms and conditions we tightened up, we used to give about 30 days' notice for a price increase, which then didn't take effect for 30 days, and customers had between 30 and sometimes 45 days to still honor quotes at the previous price. That left us with a couple of months of exposure while the market is moving much faster, especially in these unprecedented times for memory pricing. So we tightened that up: we now give 15 days' notice and then another 15 days on the back end to honor quotes, basically cutting the time in half, which has helped us. You were right about the price increase impact in Q3. The non-web-scale business grew about 19% in Q3 versus 10% in the prior quarter. We ran those SKUs in Q3 and essentially about 4 to 5 percentage points of that acceleration was purely based on price, not incremental units. In terms of where we applied the price increases, we haven't really put anything on software; it only applies to hardware. On the hardware side we've been thoughtful about applying increases where we are most competitive and where memory utilization is highest.

OperatorOperator

George Notter with Wolfe Research.

George NotterAnalyst (Wolfe Research)

I was just curious about the pricing impact. You mentioned 4 to 5 points in this past quarter. As you look forward, is it fair that in the July quarter, you'll get a more significant impact from pricing being fully baked into the full quarter? Is that a dynamic here that is part of your guidance?

Mark PattersonCFO

Yes, George. As you look forward, there's a difference between orders and revenue. On the order side, it's fair to assume you'll see a higher impact from price increases since those increases are now largely absorbed as we get into Q4. On the revenue side, you didn't really see any impact in Q3 from the price increases because of the timing between when you take the order and when it goes into the build plan. You'll start to see some of that benefit in Q4, which is good because those actions are helping us stabilize gross margins. The impact of higher memory prices is actually much more acute in Q4, and the price increases will also help with what we ship in Q4, which has been a big part of stabilizing our gross margins.

Sami BadriHead of Investor Relations

I'm going to hand it over to Chuck for some closing remarks.

Chuck RobbinsChair and CEO

First of all, thanks to all of you for joining our call today, and I want to thank our teams. I'm very proud of what we've been able to achieve, the great results, really driven by the relevance of our technology and our role as what we believe to be a critical infrastructure player for this AI era. We've made incredible progress with hyperscalers based on Silicon One and Optics positioning us so well. We continue to be incredibly relevant in the enterprise and see this AI build-out and modernization continuing. And as AI continues to highlight the importance of security posture, I think it underscores the criticality of fusing security into the fabric of the network, and we're uniquely positioned to do that. So I'm very confident about what's ahead. Big thanks to our teams again, and thanks to everyone who joined us today. Sami, back to you.

Sami BadriHead of Investor Relations

Thank you, Chuck. As a reminder, Cisco will be welcoming thousands of Cisco customers and stakeholders to its annual user conference, Cisco Live in Las Vegas from May 31 through June 4. The keynotes and other content will be live streamed and be available on demand, and we look forward to connecting with some of you there. Cisco's next quarterly call outlining our fourth quarter FY '26 results will be on Wednesday, August 12, 2026, at 1:30 p.m. Pacific Time, 4:30 p.m. Eastern Time. This concludes today's call. If you have any further questions, please feel free to contact the Cisco Investor Relations department, and we thank you very much for joining the call today.

OperatorOperator

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